In short: Everything the console does is an API call, and every call can push events to your systems.
Definitions
- Webhook
- An HTTP call CallWhiz AI makes to your systems: before a call, so you can look the caller up, and after it, so you can file the result.
- Signed token
- A short-lived credential the Web SDK uses for browser calling, restricted by a domain allow-list.
- OpenAPI description
- The published, machine-readable description of the API.
What it does
- Create and manage agents, place calls and read call records programmatically.
- Web SDK with signed tokens and domain allow-listing for browser calling.
- Webhooks before a call (to look the caller up) and after it (to file the result).
- Published OpenAPI description; bearer-token auth.
Related questions
Is there an API?
Everything the CallWhiz AI console does is an API call: create and manage agents, place calls and read call records programmatically. There is a Web SDK with signed tokens and domain allow-listing for browser calling, webhooks before a call (to look the caller up) and after it (to file the result), a published OpenAPI description and bearer-token auth.
Can the agent connect to my calendar, CRM or internal systems?
CallWhiz AI agents call your systems mid-conversation: booking against a calendar, looking up a customer, an order or a balance, creating or updating a CRM record while the call is still running, or calling any internal API you give the agent as an action. Sensitive actions can sit behind a read-back-and-confirm gate.