Definitions
- SIP trunk
- A connection that carries your phone system's calls over the internet. CallWhiz AI connects to your existing setup through it.
- Number from CallWhiz AI
- A phone number provided by CallWhiz AI, available in 20+ countries.
Connecting over SIP
You keep your numbers, your carrier and your rates, and CallWhiz AI connects to your existing cloud or on-premise platform. Nothing about the phone system changes. Bring your own carrier account if you have one.
Taking a number from CallWhiz AI
Numbers are available in 20+ countries, with call destinations in 180+. This is the faster path when there is no phone system to connect, or when a new line should be separate from the existing ones.
Combining them
Routing is per number, so one account can run an agent on a SIP-connected line and another on a number from CallWhiz AI at the same time. An agent can be swapped on a number without touching the carrier.
Related questions
Does CallWhiz AI work with my existing phone number and phone system?
CallWhiz AI connects over SIP to the telephony you already have, including major cloud and on-premise platforms, so you keep your numbers, your carrier and your rates. You can also take a number from CallWhiz AI: call destinations in 180+ countries, with numbers available in 20+.
Which countries can CallWhiz AI call?
CallWhiz AI can place calls to destinations in 180+ countries and offers phone numbers in 20+ countries. You can also bring your own carrier account and keep your rates.