---
title: "Running outbound campaigns with CallWhiz AI"
description: "CallWhiz AI runs outbound campaigns from a list, a sheet or your CRM, with retries, pacing, per-call outcomes written back, and a platform-wide pause that stops even ringing calls."
url: "https://callwhiz.ai/docs/outbound-campaigns"
updated: "2026-09-21"
---


# Running outbound campaigns with CallWhiz AI

A CallWhiz AI campaign dials from a list, a sheet or a CRM, talks, and records what happened on each call. Failed and unanswered calls retry on their own schedule, outcomes are written back to the source record, and everything can be paused at once.

**In short:** Run outbound campaigns from a list, a sheet or your CRM, with retries, pacing and per-call outcomes written back.

## Definitions

- **Campaign:** An outbound run from a list, a sheet or a CRM, with pacing and retries.
- **Retry schedule:** When failed and unanswered calls are tried again instead of being lost.
- **Pre-recorded campaign:** A recorded message with personalised details spliced in, for when a full conversation is not needed.

## What it does

- Upload a list or connect a CRM; the campaign dials, talks, and records what happened.
- Failed and unanswered calls retry on their own schedule instead of being lost.
- Outcomes and extracted fields are written back to the source record.
- Pre-recorded campaigns with personalised details spliced in, where a full conversation is not needed.
- A campaign can be paused platform-wide, immediately, including calls that are ringing.

## Related questions

**Can CallWhiz AI make outbound calls?** CallWhiz AI agents place outbound calls as well as answering inbound ones. A campaign runs from a list, a sheet or a CRM; failed and unanswered calls retry on their own schedule; outcomes and extracted fields are written back to the source record; and a campaign can be paused platform-wide immediately, including calls that are ringing.

**Which countries can CallWhiz AI call?** CallWhiz AI can place calls to destinations in 180+ countries and offers phone numbers in 20+ countries. You can also bring your own carrier account and keep your rates.

## Related

- [Compliance controls on a CallWhiz AI agent](https://callwhiz.ai/docs/compliance)
- [Connecting CallWhiz AI to your phone lines over SIP](https://callwhiz.ai/docs/telephony)
- [What a CallWhiz AI call record contains](https://callwhiz.ai/docs/call-records)